FAQs

You will get your order immediately for certain categories. For example, WordPress plugins and themes. But for other types of products, like cloud-based apps, we have to create your account manually. The time you ordered it may be our holiday period. So the delivery usually takes anywhere from 24 to 48 hours.

Yes, all of our products are original and real. We buy products from the vendors themselves. We only sell original products, and we do not sell any cracked or nulled products..

OTOCheap.com refunds your money only if the product you received is not working or broken. So if you are a person who buys a product and immediately asks for a refund without any issues, it cannot be done.

After you make your payment, you will need to send your purchase receipt to our support email. We will verify your order details and then we will create your account/license from our agency/whitelable dashboard. Your purchased product access details will be sent to your purchased email id.

Your order will be automatically cancelled by system if your payment is failed. So, you have to re-check the payment details and try again to place the order. If you still face any issues, feel free to chat with us or send an email to [email protected] (or) [email protected]

Yes, you will receive an automated invoice to your mail id.

We will send your access details to your purchase mail id.

We do provide support if you face any issues with our site. Drop your mail to [email protected] (or) [email protected]

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