FAQs

You will get instant delivery for certain categories. Say for example WordPress plugins and themes. For other categories such as cloud based apps, We have to create your account from our agency dashboard manually.The time you ordered it may be our relaxing/holiday period. Overall, the delivery takes anywhere from 24 to 48 hours. 

Yes, All our products are 100% original and real. We buy products directly from the producer. Strictly, we do not sell any crack/nulled products.

We will verify your order details and then we will create your account/license from our agency dashboard. Your purchased product access details will be sent to your purchased email id.

Your order will be automatically cancelled by system if your payment is failed. So, you have to re-check the payment details and try again to place the order. If you still face any issues, feel free to chat with us or send an email to support@otocheap.com

Yes, you will receive an automated invoice to your mail id.

We will send your access details to your purchase mail id.

Yes, we do offer product exchange if the product is broken or not working. You will get exchange by contact US. We just exchange 1,2 times.Not support who buy 1 and want to exchange 10 products

We do provide support if you face any issues with our site. Drop your mail to support@otocheap.com

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